Saturday, May 23, 2015

Will rises in minimum wage spur automation?

Randall Parker writes at FuturePundit,
A gradual rise to $15 per hour puts LA on course to a $15 per hour minimum wage along with San Francisco and Seattle.

I expect this move will spur more venture capital funding for start-ups trying to automate fast food restaurants, janitoral work, retail stores, movie theatres, and other places that employ lots of minimum wage workers. This will widen an already large gap in employment rate by educational level. But it will only change the rate at which this gap is widening.

At any give moment in time there is a gap between the average productivity in an industry and the potential highest level of productivity given current technology. The size of the gap varies with time. A recession or other external shock can cause a sudden shift in business practices to narrow the gap by quickly adopting the latest tech. For example, automated ordering kiosks are slowly getting rolled out to fast food restaurants. McDonalds rolled out ordering kiosks in Europe a few years ago but has been slow to do it here. A high minimum wage will change that.

One of the biggest changes for customers will be a reduction in interactions with service workers. No more telling counter help at Carl's Jr what you want. You'll type in your order in a kiosk pad and slide a card or wave your phone (or maybe smart watch) to make your payment. Or, even better, you'll order your burgers and fries on your smart phone before you get to CJs (saving time just like you can already do with Domino's Pizza). By the time you arrive your order will be done. Your order will be popped out after an automating id'ing machine (palm reader or iris reader perhaps) determines it is you.
Read more here.

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