Showing posts with label branding. Show all posts
Showing posts with label branding. Show all posts

Tuesday, January 24, 2017

The ownership gambit

Scott Adams writes,
When Donald Trump ran for president he put his clear, simple message on the front of bright red hats. The message was perfect. The choice of a hat instead of a t-shirt or other garment was perfect. The color red was perfect for his message – bold, sexy, and important. The hats were a master class in branding and influence. Political historians will be referring to Trump’s hats for ages.

Compare that to the Million Woman March. They chose pink because – I assume – it is a bit of an ironic color for women who are fighting for their rights. Women are “owning” pink to rob it of its power to brand them as the so-called weaker sex. At least that’s why I assume they picked pink.

We’ve seen that kind of ownership-gambit work before. African-Americans successfully took over the N-word and robbed it of its historical power. Gays successfully turned the chant “We’re here, we’re queer. Get over it” into ownership of the Q-word.

We also saw Trump use a version of this ownership-gambit during the campaign. The media accused him of being a whiner and he responded by saying he was the loudest voice for change. Trump owned the accusation and weaponized it.

So we know this idea of embracing the insult and flipping it into a positive – or at least a neutral – is good persuasion. It works quite often. But let me tell about you one of the rare cases where you should NOT use that persuasion technique.

...The choice of pink hats predicts that the movement will fizzle out in time (probably months). The color alone is powerful enough to drain the movement of energy over time.

Color matters when it comes to branding. You already knew that. What you probably didn’t know is how much it mattered. I’d put color toward the top of the persuasion stack because we are visual creatures and color is the main thing we see.

When Trump came up with his red hat idea he was operating in the persuasion and branding dimension. And he nailed it.

When the pink hat organizers decided on their branding, they appear to have been operating on what I call the word-thinking level. As I mentioned earlier, the hats are literally a pun about cats and vaginas. That’s too conceptual to persuade. Just because the words fit together in a clever way, that doesn’t make it persuasive. And if you plan to take ownership of an insult, make sure the insult is strong. The N-word was a strong insult. The Q-word was weapons-grade too. Trump turned “whiner” into the strongest voice for change, which is also strong. If your enemy has a strong weapon, it makes sense to grab that weapon and use it for defense.

But if someone associates you with a weak color, such as pink, and the science says the color influences people toward weakness, don’t take that as your brand. Run away from pink unless you are trying to persuade people to drink some herbal tea and take a nap.

If you are the new President of the United States, and you see hundreds-of-thousands of protesters marching in the streets, what do you do? Well, in most cases you would treat that as the nation’s top priority. You don’t want it to escalate to social collapse. I can think of only one scenario in which such a large and vocal movement should be ignored until they run out of steam. That rare situation is when the protesters all wear pink hats. You can pretty much ignore that movement. It will fizzle out on its own. Unless they get better hats.
Read more here.

Saturday, August 22, 2015

Business candidates versus political candidates

Scott Adams writes at Dilbert that Donald Trump is
working on America’s branding. That’s Trump’s area of expertise. If you want your brand to have value, the first thing you do is make sure no one can get if for free. You need a sense of exclusivity. Tightening immigration does that.

Keep in mind that trump is open to legal immigration for people who bring technical skill to the country. He wants more of that and less of the criminal element. That’s hard to argue against in principle. And if he succeeds in branding America as the only place you want to work if you have tech skills, imagine what that does to the economy over time.

When Trump stuck an anchor in the immigration problem by calling the Mexican immigrants rapists, he also established himself as the only Republican who is talking about violence to women. Name the other Republican candidate who is out front on a gender issue. You can’t.

Trump sees immigration as a negotiation. His opening offer is an anchor. This is how world-class negotiators work. The first offer has no purpose except to create contrast to whatever you eventually agree.

For example, Trump’s plan has two ridiculous ideas that will never happen. One involves a change of the constitution to remove the right of citizenship for people born in this country. The other involves rounding up 11 million aliens and shipping them home.

Not going to happen.

If Trump were a goal-oriented thinker, or a politician, he would be setting himself up for failure. His plan has zero chance of success as it stands.

But Trump is a systems thinker. He plays the long game. Every move is a negotiation.

Trump wants a wall on the border, and he wants Mexico to pay for it. That is such a big ask that few people think it possible. I can only imagine one way a wizard with Trump’s skills could convince TWO countries to do this thing that is amazingly hard to get done.

You start with an opening offer that anchors people’s minds to the most outrageous parts of the plan and then you trade those things away until you get the only thing you wanted: the fence. Negotiators (Congress in this case) will feel that a negotiation happened and all parties met in the middle.

But only Trump decided where the middle is. The debate is already over and Trump won. We’re getting a wall. But my guess is that America will create some sort of a path to citizenship for current illegals after the wall gets built. That will make both sides feel like they won something.

Trump can’t say he will give illegal immigrants a free pass while at the same time trying to get a wall built. That would trigger a wave of immigrants trying to beat the wall construction.

There was exactly one path available for Trump to get his wall. He had to set an anchor in the negotiations that inspires his core anti-immigration crowd to vote for him while setting the stage to negotiate away the crazy parts of the plan and keep the fence.
Read more here.