Thursday, October 30, 2014

Quick thinking

From Neatorama:
5 months ago, a reddit thread asked “911 Operators, what is that 1 call that you could never forget?” Crux1836 responded with this fascinating story:

I had a call that started out pretty dumb, but was actually pretty serious: I had a call that started out pretty dumb, but was actually pretty serious:

"911, where is you emergency?"

"123 Main St."

"Ok, what's going on there?"

"I'd like to order a pizza for delivery." (oh great, another prank call).

"Ma'am, you've reached 911"

"Yeah, I know. Can I have a large with half pepperoni, half mushroom and peppers?"

"Ummm…. I'm sorry, you know you've called 911 right?"

"Yeah, do you know how long it will be?"

"Ok, Ma'am, is everything ok over there? do you have an emergency?"

"Yes, I do."

"..And you can't talk about it because there's someone in the room with you?" (moment of realization)

"Yes, that's correct. Do you know how long it will be?"

"I have an officer about a mile from your location. Are there any weapons in your house?"

"Nope."

"Can you stay on the phone with me?"

"Nope. See you soon, thanks"

As we dispatch the call, I check the history at the address, and see there are multiple previous domestic violence calls. The officer arrives and finds a couple, female was kind of banged up, and boyfriend was drunk. Officer arrests him after she explains that the boyfriend had been beating her for a while. I thought she was pretty clever to use that trick. Definitely one of the most memorable calls.

Rossalyn Warren of BuzzFeed contacted the redditor for more information. His name is Keith Weisinger. From 2004-2006, he worked as a police dispatcher. Warren writes:

Weisinger stressed that although he helped in this situation, the credit needed to be given to the caller.

He praised the woman for her bravery and smart thinking. “Whether she had thought of this trick before, or it just came to her,” he said, “she indicated the urgency of her situation without giving away the true purpose of her call.”

No comments: