Black Friday and Cyber Monday

Seth Godin on Black Friday and Cyber Monday:

#BlackFriday = media trap

Black Friday was a deliberate invention of the National Association of Retailers. It was not only the perfect way to promote stores during a super slow news day, but had the side benefit of creating a new cultural norm.

Any media outlet that talks about Black Friday as an actually important phenomenon is either ignorant or working hard to please their advertisers. Retailers offer very little in the way of actual discounts, they expose human panic and greed, and it's all sort of ridiculous if not soul-robbing.

Sixteen years ago, my friend Jerry Shereshewsky helped invent 'cyber Monday' as a further expansion of the media/shopping complex mania. It was amazingly easy to find people eager to embrace and talk about the idea of developing yet another holiday devoted to buying stuff.

Here are some of the steps involved in creating a marketing phenomena like this:

Find something that people are already interested in doing (in this case, shopping)
Add scarcity, mob dynamics, a bit of fear
Repeat the meme in the media. Press releases, B roll, clever statistics regardless of veracity
Do it on a slow news day, and mix in famous names, famous brands and even some hand-wringing about the plight of workers

Apple does this with its product launches. The IRS does the opposite of #1 around tax day. Nike sold a billion dollars worth of sneakers this way.

People like doing what other people are doing. People don't like being left out. The media likes both.

Our store quickly sold out of The Denver Post, which was chocked full of ads, and selling for $2.50 on Thursday.