you don't have to be born with the gift of gab to become an expert communicator.
Here are six tips to help you become a better listener and actually hear what others are saying, not just what you think they are saying or what you want to hear.
1. Show a real interest.
When you speak to someone, especially in a busy or loud environment, give him or her your full attention.
2. Use the magic words: "Tell me." ...Ask open-ended questions and then listen. For example, you may say, "Tell me, Joe, what prompted you to start your own business?"
3. Say the other person's name.
4. Agree heartily; disagree softly. If you strongly disagree with someone's opinion, softly communicate that you don't see it the same way. Ask questions and allow the person to fully express his or her reasoning.
5. Talk less; listen more.
When someone speaks to you, listen with your whole body. Nod, make eye contact, and be fully engaged in what they have to say. Attentive listening will build trust and help you establish a professional relationship. When given the opportunity, ask pertinent questions, which will help demonstrate your sincere interest.
If you don't understand, ask for specifics. You could ask a clarifying question such as, "If I hear you correctly, you're saying…Is that right?" It's best to confirm your assumptions rather than risk a miscommunication.
6. Don't interrupt or change the subject. Always permit the other person enough time to finish their thought before you respond. Your patience and thoughtfulness will be appreciated.
Read more here. : http://www.entrepreneur.com/article/235615#ixzz3Ssf4R500
Thanks to Webutante.
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