"We have been face to face with this man so many times.”

Louis Sahagun reports at the LA Times,

The workers behind the counter at the Starbucks inside the Virgin River Casino in Mesquite, Nev., winced whenever Stephen Paddock and his girlfriend, Marilou Danley, lined up for their usual beverages.

That’s because Paddock had a nasty habit of berating Danley in public. “It happened a lot,” Esperanza Mendoza, supervisor of the Starbucks, said Tuesday.

Their order was always the same. He’d get a venti mocha cappuccino and she a medium caramel macchiato.

Workers remembered Paddock as a tall man with a big beer belly and heavy bags under his eyes.

“He looked like he never slept because of the large bags under his eyes,” Mendoza said.

Danley stood only elbow high to Paddock, she said.

The abuse would come when she asked to use his casino card to make the purchase, Mendoza said. The card enables gamblers to use credits earned on electronic gambling machines to pay for souvenirs or food in the casino.

“He would glare down at her and say — with a mean attitude — ‘You don’t need my casino card for this. I’m paying for your drink, just like I’m paying for you.’ Then she would softly say, ‘OK’ and step back behind him. He was so rude to her in front of us.”

Mendoza said when she and the other baristas saw Paddock's photo on television, they were shocked.

“That’s because of what he’d done and because we have been face to face with this man so many times.”